Bus 2 Keywords 0.0 / 5 ? Business StudiesFinace/operations/HRASAQA Created by: CatherineCreated on: 22-03-15 17:33 974832165 Across 1. When responsibility for task is passed to junior colleague (10) 5. Money coming in and going out (4, 4) 6. Financial plan that sets targets based on projected costs/revenues (6) 9. Lowering unit cost, improve quality, increase capacity utilisation (11, 7) Down 2. When product meets customer expectations (7) 3. Budget - actual (8) 4. Narrowly defined group of customers (5) 7. Number of people for whom a manager is directly responible (4, 2, 7) 8. Net profit/Capital employed x 100 (4)
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