The size of the business, the managers style, the employees skills, the nature of the business and it's objectives, the technology available within the business
1 of 12
What are organisational charts used for?why are they used?
to illustrate the structure within the business. To identify communication problems,to show an employee where they stand,show how different areas of the business relate to each other, to identify specialist area requirements
2 of 12
describe the term "span of control"
the number of employees in which a manager is responsible for
3 of 12
The span of control within a business depends on what factors?
The manager type/skill, the size and nature of the business, whether the business in centralized or decentralized, the use of objectives within the business (lots of objectives= narrow(individual specifics), few objectives = wide(work together)
4 of 12
name the 2 types of spans of control and their individual meanings
wide= controlling 8 people Narrow= 3 people (examples)
5 of 12
Benefits/downsides of a narrow span of control
allows for close supervision of employees, enables efficient communication within the business/requires hierarchical tiers which could lead to issues with power
6 of 12
benefits/downsides of a wide span of control
gives employees freedom/independence which could encourage creativity, requires less managers (cheaper)/ harder to keep track of whats going on, not suitable for inexperienced or unskilled employees
7 of 12
Explain the term " chain of command"
the lines of authority within a business structure- essentially, who answers to who, and who tells who what to do. It also shows who the managers are responsible FOR
8 of 12
describe the term "levels of hierarchy"
the number of management/supervision layers within the business/its organisational structure
9 of 12
what are the 2 types of hierarchical structures? and what defines which is which?
TALL= 6 levels within the structure (CE0>DIRECTOR>MANAGING DIRECTOR>AREA MANAGER>LINE MANAGER>MANAGER) FLAT= 3 levels (CEO>AREA MANAGER>MANAGER)
10 of 12
what does a tall hierarchical structure supply to a business?(advantages/disadvantages)
narrow(tight/specific) spans of control, room for promotion within the business(motivational)/ communication takes longer, lots of staff increases costs (expensive)
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what does a flat hierarchical structure supply to a business?(advantages/disadvantages)
wide span of control- greater empowerment of staff, fewer staff;less costs, increased communication speed/ little promotional opportunities ( de-motivating) - can be hard to manage with wide control
12 of 12
Other cards in this set
Card 2
Front
What are organisational charts used for?why are they used?
Back
to illustrate the structure within the business. To identify communication problems,to show an employee where they stand,show how different areas of the business relate to each other, to identify specialist area requirements
Card 3
Front
describe the term "span of control"
Back
Card 4
Front
The span of control within a business depends on what factors?
Back
Card 5
Front
name the 2 types of spans of control and their individual meanings
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