3. Quality Management

Created by: ejholroyd
Created on: 04-07-22 12:17

What steps are taken to develop a quality management plan for a project?

1. Plan- Defining the testing process & metrics to be used

2. Control- Defining the executable activities from the quality plan- who, what, when & how

3. Assurance- Continuous improvement, quality audits (root cause analysis, pareto charts etc.)

1 of 5

Describe a process that a project manager can follow to revise and monitor a quality management plan.

-Identify change
-Submit change request
-Change request reviewed
-Approved/disapproved
-Plans updated
-Distribute actions

2 of 5

What are the principles of the Deming Cycle?

Continuous improvement model: Plan, Do, Study, Act

3 of 5

Why is it important to continually review project deliverables to ensure they are meeting the appropriate requirements?

-Ensures cohesive team alignment of the project team

-Allows corrective and preventative actions to be implemented where necessary

-Used to report progress of project delivery

4 of 5

What tools/techniques can be used to ensure quality standards are met?

-Utilised national & organisation quality standards e.g. ISO's

-Proto-types and testing

-Root cause analysis- identifying the cause

-Risk impact reduction- having planned contingencies in place.

5 of 5

Other cards in this set

Card 2

Front

Describe a process that a project manager can follow to revise and monitor a quality management plan.

Back

-Identify change
-Submit change request
-Change request reviewed
-Approved/disapproved
-Plans updated
-Distribute actions

Card 3

Front

What are the principles of the Deming Cycle?

Back

Card 4

Front

Why is it important to continually review project deliverables to ensure they are meeting the appropriate requirements?

Back

Card 5

Front

What tools/techniques can be used to ensure quality standards are met?

Back

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3. Quality Management