Ways to increase greater flexibility within the workforce?
Multi-skiling, part-time and temporary, flexible hours and home-working, outsourcing
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What is the difference between dismissal and redundancy?
Dismissal is a removal of staff if necessary. Redundancy is accepting the job is redundant
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What are the two types of employer to employee relationships?
Individual approach and collective bargaining
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What are the advantages of internal recruitment?
Quicker and cheaper, may motivate employees, avoid costs of induction training, firm will already be aware of employees skills and attitude
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What are the disadvantages of internal recruitment?
Existing workers may not have the necessary skills, no new ideas, may create vacancy elsewhere
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What are the advantages of external recruitment?
Wider range of candidates, candidates may already have the required skills so no training needed
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What are the disadvantages of external recruitment?
Expensive, time-consuming, demotivating for original staff
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What is the purpose of induction training?
Aims to make newly appointed workers fully productive as soon as possible
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What are the advantages of on-the-job training?
Tailored to the companies way of working, advice can be given by co workers, saves time and cost of sending staff out
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What are the disadvantages of on-the-job training?
Less knowledge acquired on methods used elsewhere, may take a lower priority as staff focus on production targets
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What are the advantages of off-the-job training?
Allows employees to focus on training, can get expert advice
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What is the main disadvantage of off-the-job training?
Temporary stop in production
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What are the key features of hierarchy?
break up the organisation into groups, every individual would answer to one person, span of control would remain low, more layers
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What are the advantages of having a narrow span of control?
Allows close management supervision, very important for inexperienced workers, better communication, more promotion chances
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What are the disadvantages of having a narrow span of control?
Workers may feel over-supervised, vertical communication is harder, alienate staff
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What is a matrix structure?
Involves putting varies people in a project team
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What are the advantages of a matrix structure?
Avoids people trying to 'win', prevents departmental hold ups, enriches employees experiences
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What are the disadvantages of a matrix structure?
employees will now have 2 bosses, may be difficult to prioritise their work, without an experienced leader it can be hard to make decisions
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What is the difference between a centralised and decentralised structure?
A centralised structure has all the decisions made at the top, restricting employees power but provides consistency to customers. A decentralised structure allows workers to make decisions and motivates staff
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What is Taylor's motivation theory?
Workers need supervision, break tasks into smaller chunks, performance related pay
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What is Mayo's motivation theory?
Better communication, greater manager involvement, working in teams
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What is Maslow's motivation theory?
Hierarchy of needs, what's most important to people first
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What is Herzberg's motivation theory?
Two factor (Motivators and hygiene), job enlargement, job enrichment, empowerment
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What are some financial incentives to motivate employees?
Piecework (payment per unit produced), commission, bonus, profit share, performance-related pay
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What are some non-financial incentives to motivate employees?
What are the differences between management and leadership?
Leaders have to avoid being brought down in 'fire fighting', manager works in tight resources constraint, leaders need to be able to lead
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What are the types of leadership?
Autocratic (Tell employees what to do), Democratic (Involve workers in decisions), Paternalistic (Act like a father, staff need direction and cared), Laissez-faire (Leave workers to work)
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Other cards in this set
Card 2
Front
What is the difference between dismissal and redundancy?
Back
Dismissal is a removal of staff if necessary. Redundancy is accepting the job is redundant
Card 3
Front
What are the two types of employer to employee relationships?
Back
Card 4
Front
What are the advantages of internal recruitment?
Back
Card 5
Front
What are the disadvantages of internal recruitment?
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