RESEARCH ON WORKPLACE STRESS
- Workload and Control
- job-strain model of workplace stress was investigated.
- Proposes that workplaces create stress and illness in two ways:
- (1) high workload
- (2) low job control
- In civil service higher grade employees would experience high workload yet low-grade civil servants would experience low job contol.
- Both grades are likely to experience high levels of stress.
- 7372 civil servants in london answered a questionnaire on workload. job control and amount of social support and being checked for cardiovascular diseases.
- An independent aseessment of workload and control by checking job spec and role responsibilities with personnel management- 5 years later participants were reassessed.
- ^^ study found no link between high workload and stress-related illness, not a big factor in stress.
- Other studies examined different aspects of demand or workload
- Effects of performing repetitive jobs requiring continuous attention and some responsibility were examined.
- High risk groups have a stressful job with repetitive tasks, unrelenting pace and sense of responsibility for whole company as if they fall behind, the companys whole production is slowed down.
- High risk group had high illness rates and higher levels of adrenaline in their urine.
- High-risk group had higher levels of stress hormones on work days.
- Five years after the assessment, the people who reported low levels of job control were more likely to have…