ICT

Electronic Communications

Email

• A quick, easy and convienient method of communicating (rapid)
• Emails can be saved, recorded or sent to multiple recipients
• Can include audio, video, pictures and text documents 
• An overflow of messages can reduce speed of internet
• Spamming can take up inbox space - inappropriate content
• Privacy and security issues means messages can be intercepted

EDI

• Saves money as no paper is required
• Fewer errors are made improving customer service
• It is a safe and secure system
• Can be incompatable due to a range of file formats - always updates available
• High initial set up costs
• Can only transfer to companies who have the same software

ISDN

• Some broadbands allow for access on the move
• Many are very easy to install
• Connection is often fast for downloading and sending
• There are restrictions as to where some can be accessed
• Some can be quite expensive
• Can suffer interference

Video Conferencing

• Eliminates the need for travel - saves money and time
• Speeds up processes due to multi-person communication
• Visual information is part of the conversation
• Time zones can cause meeting…