Promoting Quality Care

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  • Created by: tsungiex
  • Created on: 10-05-16 13:48

Explain how staff can promote quality care

  • Provide training
  • Mentoring
  • Monitoring/Observing/Peer review
  • Provding appropriate resources/equipment
  • Staff meetings
  • Provide policies/procedures
  • Good management structure
  • Feedback
  • Inspection
  • Appraisals
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Agencies of secondary socialisation

  • Media - stereotypical portrayal
  • Peers - listening or imitating peers/taunting people who are different
  • Education - learning about disabilities at school
  • Workplace - Employers may have a negative view of such people
  • Religion - teach values and attitudes towards disability
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Identify early values of care and give an example

  • The Welfare of the child is Paramount - Activities planned to meet the child's needs
  • Keeping Children Safe - safety procedures, ID badges, practice fire drills
  • Working in Partnership with Parents/Families - parents evening, daily book to take home
  • Celebrating Diversity - having toys/displays/food that represents different cultures, celebrating festivals
  • Maintaining Confidentiality - need to know basis, keeping info about children secure
  • Reflective Practitioners - staff training, feedback, staff meetings
  • Anti-Discrimination - training, good practice, having strong role models
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Benefits for PWUS&Care Workers in policies

PWUS

  • Prevents harassment/bullying/discrimination
  • System of redress
  • Helps them feel safe

Care Workers

  • System of redress
  • Trusting relationships
  • Guides them about good practice
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Equal Opportunities Policy

P - Policy Statement - Setting aims and objectives

I - Implementing - putting it into place e.g. staff training

M - Monitoring - making sure that the policy is being used e.g. observations

E - Evaluating - looking at the benefits and the drawbacks of the policy in the organisation

T - Setting Targets - set targets for the future to improve

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Race Relations Act

+

  • Protects people from less favourable treatment on racial grounds
  • Refers to indirect and direct discrimination
  • System of redress
  • Gives people rights

-

  • Legislation alone doesn't reduce discrimination
  • More empahsis needed in education
  • Cost/emotional stress or time in court
  • People unaware of rights
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Mental Health Act

+

  • Protects people who lose ability to make their own decisions.
  • Gives them a voice
  • Helps raise awareness

_

  • Communication errors
  • Not all practitioners follow them
  • Cost/emotional stressif taken to court.
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Sex Discrimination Act

+

  • System of redress
  • More oppurtunities for both genders in society
  • Reduce sex discrimination
  • Gives people rights

-

  • Legislation alone doesnt reduce discrimination
  • Cost/emotional stress and time taken to go to court
  • People unaware of rights
  • Big differences in pay between genders
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Disability Discrimination Act

+

  • Gives them rights
  • System of redress
  • Give poeple a voice

-

  • Not all professionals follow procedures
  • Cost/emotional stress if taken to court
  • Legislation alone doesn't reduce discrimination
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