Alternative method used by claimant instead of court
Negotiation- direct discussion with each party, solicitors can negotiate settlement
:) private, quicker, cheaper way of settling disputes
:( parties may not come to an agreement
Mediation- neutral mediator helps parties reach a compromise
:( only suitable if parties will co-operate
:( mediator will not suggest solutions
Conciliation- third party helps resolve dispute
:) conciliator plays active role and suggests solutions
Arbitration- parties agree to let third parties make binding decision
:) lawyers or industry professionals
:) covered by ARBITRATION ACT 1996, and decision is legally binding if
signed by both parties
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