E-Commerce

E-commerce is the buying, selling , marketing and distributing of goods or services over the internet.

Electronic business refers to the use of electronic systems such as the internet to carry out a range of day to day activities such as

Buying and selling products 

communicating with suppliers 

recording and analysing the performance of the business

• Global presence
• 24/7 opening
• reduced costs
• increased sales and profit
• Improved customer information

• Start up costs 
• problems with access
• not suitable for all products
• increased competition from a global market

• Increased convenience
• increased choice
• improved product information
• Lower prices due to increased competition

• Concerns about security
• lack of instant gratifications
• lacks the social aspect of shopping
• inconsistent return policies