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Types of power
· Political
­ Power held by those with backing of the law
· Personal
­ Power held by individuals as a result of their role
· Social group
­ Power held as a result of being part of a dominant
social group
· Instrumental power
­ Power used to maintain and enforce authority
· Influential power
­ Power used to influence and persuade others…read more

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The politeness principle
· Robin Lakoff
· Much conversational behaviour is governed by
politeness principle
· Cover three rules:
­ Don't impose
­ Give options
­ Make receiver feel good…read more

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The cooperative principle
· Grice (1975)
· Identified 4 maxims
­ Quality
· Don't lie
­ Relevance
· Be relevant
­ Manner
· Be brief, orderly, avoid ambiguity, avoid obscurity
­ Quantity
· Don't make contribution more informative than
required…read more

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· Ways in which powerful participants block or
control contributions of less powerful
· Through
­ Agenda setting
­ Topic management
­ Interruptions…read more

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Phatic Talk (small talk)
· Holmes and Stubbe (2003)
· The idea that as part of a role individuals carry
out as part of organisational position (doing
· Power= demonstrated by superiors by
carrying out role…read more

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Really helped :)

Paul Dutton

A useful revision guide containing plenty of information, clearly presented.

Grace Hannaford

Totally wavey!!! i love it lolol


Totally wavey!!! lol

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