qual man

?
  • Created by: stonesy71
  • Created on: 14-08-20 11:03
View mindmap
  • Quality Management
    • Discipline
    • 4 primary processes
      • Quality planning
      • Quality assurance
      • Quality control
      • CI
    • Quality plan
      • Fully understand stakeholder needs
      • timing of reviews/ audit
      • quality tools
      • specific roles /reponsibilities
    • Quality assurance
      • independent reviews?
    • Quality Control
      • Tools- proactive/ reactive
        • Control charts
        • Check sheets
        • histograms
        • Flowchart
        • Scatter graph
      • Inspections
    • Cost of Org Quality
      • Conformance
        • Prevention
        • Appraisal
      • Non Conformance
        • Internal failure
        • External failure
    • Benefits
      • credibility
      • decision making
      • consistency
      • less errors
      • lessons learnt
      • customer satisfcation
      • efficiency of processes

Comments

No comments have yet been made

Similar All resources:

See all All resources »See all apm resources »