qual man
- Created by: stonesy71
- Created on: 14-08-20 11:03
View mindmap
- Quality Management
- Discipline
- 4 primary processes
- Quality planning
- Quality assurance
- Quality control
- CI
- Quality plan
- Fully understand stakeholder needs
- timing of reviews/ audit
- quality tools
- specific roles /reponsibilities
- Quality assurance
- independent reviews?
- Quality Control
- Tools- proactive/ reactive
- Control charts
- Check sheets
- histograms
- Flowchart
- Scatter graph
- Inspections
- Tools- proactive/ reactive
- Cost of Org Quality
- Conformance
- Prevention
- Appraisal
- Non Conformance
- Internal failure
- External failure
- Conformance
- Benefits
- credibility
- decision making
- consistency
- less errors
- lessons learnt
- customer satisfcation
- efficiency of processes
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