PSYCHOLOGY: Non-Verbal Communication
- Created by: Lying Lullaby
- Created on: 19-02-16 11:27
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- Non-verbal communication
- What is it?
- Non-verbal communication is the act of conveying a message through actions that do not require vocal sounds.
- What is involved?
- Eye-contact
- Body Language
- Posture
- Postural echo
- Gesture
- Touch
- Paralinguistics (verbal communication)
- Hemispheres of the brain
- Eye contact
- Argyle
- Smooth, flowing communication
- Interrupting eye contact makes pauses in conversation
- Kendon
- Signals turn taking in conversation
- Pupil dilation
- Seems more attractive and friendly
- Hess
- Has an unconscious but powerful effect
- Argyle
- Body Language
- Posture
- Open posture
- Open arms and uncrossed legs
- MeGinley, Lefevre and McGinley
- Closed posture
- MeGinley, Lefevre and McGinley
- Crossed legs and/or crossed arms
- Open posture
- Postural echo
- When a person in a conversation mirrors another person's posture
- McGinley
- Makes people more comfortable and friendly
- Gesture
- Information is conveyed through body movements
- Lynn and Mynier
- Touch
- Fisher, Rytting and Heslin
- Touch can have a positive and unconscious effect on attitudes
- Posture
- Verbal
- Paralinguistics
- What is it?
- Vocal features that accompany speech
- Tone of voice
- The way words are spoken to convey emotion
- Intonation
- Inflection in the voice when speaking
- Emphasis
- Giving prominence to some words more than others
- Tone of voice
- Vocal features that accompany speech
- Davitz and Davitz
- Argyle, Alkema and Gilmour
- What is it?
- Paralinguistics
- Hemispheres of the brain
- Sackeim
- Left side of the face expresses more emotions than the right side
- Right half of the body is controlled by the left hemisphere. Left side is controlled by the right hemisphere.
- The human brain is divided into two halves, called the left and right hemispheres
- What is it?
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