Unit 2 - decision making and management/ leadership
- Created by: emilyhufford
- Created on: 04-05-17 13:28
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- Managers, leadership and decision making
- Understanding management and leadership
- Functions of management
- Planning, organising, directing and controlling
- Minztbergs role of management
- Interpersonal
- Leader, figurehead and liaison
- Informational
- Disseminator, monitor and spokesperson
- Decisional
- Entrepreneur, resource allocator, disturbance-handler and negotiator
- Interpersonal
- Trait theory and Behavioural-theories
- Considerate style or initiating structure?
- Blake mouton grid
- Country club, team style, impoverished, produce or perish and middle of the road
- Autocratic, democratic or laissez faire
- style versatilité
- Influences on chosen leadership style
- Tradition/ history of business
- Personality of manager
- Type of workforce
- Nature and time frame of task
- Functions of management
- Decision making in management
- Types of decisions
- Strategic and tactical
- Programmed and non programmed
- Methods of making decisions
- Intuition and hunch
- Data
- Decision trees
- Expected value
- Associated costs
- Net Gain
- Decision trees
- Influences in decision making
- Business's mission and objectives
- Ethics
- Risk involved
- External environment
- Resource constraints
- Types of decisions
- Stakeholders
- Examples of stakeholders
- Employees
- Customers
- Pressure groups
- Shareholders
- Government
- suppliers
- Local community
- Relationship with stakeholders
- Internal
- Type of business
- objectives
- Management style
- External
- Stakeholder power
- Market conditions
- Legal and political factors
- Stakeholder engagement
- Pull communication
- Push communication
- Consultation
- Participation
- Partnership
- Participation
- Consultation
- Push communication
- Pull communication
- Internal
- Examples of stakeholders
- Understanding management and leadership
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