conflict management
- Created by: stonesy71
- Created on: 15-08-20 19:16
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- Conflict Management
- Identify and address differences that if left unresolved could affect project objectives
- Not all conflict has a negative impact!!
- Common sources of conflict
- Resources
- Cost
- Personalities
- Schedule
- Priorities
- Opinions
- Conflict in the Project Life Cycle
- Concept
- Ideas, opinions, priorities, funding
- Definition
- req's, approach, constraints, risks
- Development
- Schedule, resources, change, issues
- Handover
- Snags, acceptance, lessons, disband team
- Benefits realization
- Achievement, ownership, resistance to change, corrective actions
- Concept
- Resolving conflict
- Assertiveness
- Cooperative
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