depend on authority, know how its done, use people, command and take credit, place blame for failure and inspire fear
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leadership
coach and develop people, build enthusiasm, shows how its done, builds credit, find solutions to problems and include staff
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what's management by objectives?
management by objectives is a approach where performance management when employees and managers are all considered fairly and come to a agreement on objectives that have to be met
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situational management.
contingency management
situational management is where a manager will adapt there behaviors to fit the specific situation.
contingency management is when a manager will stick to procedural management regardless of the situation.
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functional management
functional management means there many managers looking after specific functions in a business. for example HR managers, catering managers, course managers.
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action centered leadership
the action centered leadership model shows the three core responsibility's for effective management.
1. achieving the task
2. managing and developing team
3. managing and developing individuals
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transactional manager
a transactional managers main focus is maintaining the status quo. they believe that staff perform best when the chain of command is clear and employees understand they need to do as told
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transformational manager
a transformational manager strives for change when necessary to improve the company and progress towards the aims and objectives.
inspiring
energizing
influencing stakeholders
envisioning
determining best path/route to success
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what's business culture
business culture is something that evolves over time but is essential is central to the way a business operates. the definition is the collectives beliefs, values and attitudes that a business associates itself with.
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business vision
business vision is expressed in a vision statement, it encompasses the intent of a business this then helps reach the formal aims and objectives
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business mission
business mission is expressed in a mission statement, it states the reasons a business exists, who it targets, types of products it sells and what's its ultimate goal is
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business values/ethos
a businesses values express the business identity, principals and beliefs. this helps shape the culture, supports the vision, guides employees and educates stakeholders.
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policies and procedures
one taken in account legal requirements a business must form its personal policies and procedures. this could be the pay, staff requirements etc.
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democratic leader
a democratic leader involves team members in the decision making process
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laissez-faire leader
a laissez-faire leader has little involvment in decision making process and leaves majority of this aspect for there team to deal with
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autocratic management
a autocratic manager makes all key decisions and expects employees to follow them. the employees views and not asked or listened to
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democratic manager
a democratic manager will encourage employees to get involved with the
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Other cards in this set
Card 2
Front
leadership
Back
coach and develop people, build enthusiasm, shows how its done, builds credit, find solutions to problems and include staff
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