Unit 15 Revision

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1. Give 3 steps from kotters 8 step process

  • Communicate, Urgency, Coalition
  • Unfreeze, refreeze, change
  • stakeholder fear, existing power structures, economic implications
  • training, managers, recruitment and selection
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2. Give an example of drivers of change?

  • Budget
  • market changes
  • Employees
  • Kotters 8 step model

3. Give an example of lifestyle changes.

  • Globalisation
  • People living longer
  • Better work-life balance
  • Animal welfare

4. Give a driver of flexible working.

  • economic trends
  • Businesses hope to attract top staff.
  • social trends
  • Increase in population.

5. Which of the following defines lead time.

  • The quickest time something can be done on a CPA diagram.
  • The time the leader takes to get back to his employees.
  • the time in between placing an order and delivery.
  • A production method that allows stock to be ordered as and when it's needed during production.
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