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6. What is an advantage for the store of online shopping?

  • Cheaper to keep in contact with the customers because you can email them
  • Not everyone has access to the internet
  • Staff in traditional shops lost their jobs so redundancy payments are made
  • Postage charges can put people off

7. What is a disadvantage for the customer of online shopping

  • Customers can be lost abroad if their goods are cheaper
  • Hidden costs of postage and packing
  • Specialist ICT knowledge is needed to set up the site
  • Wide range of goods to choose from

8. What is a disadvantage of online shopping for the store?

  • Specialist ICT knowledge is needed to set up the site
  • You can buy from the comfort of you home
  • Loss of the social pleasure of shopping
  • There is a worldwide market