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6. Exports and imports cannot be touched or handled; they are services, e.g. insurance, banking or tourism

  • Invisible exports and imports
  • Leakages
  • Trade deficit
  • Balance of payments

7. Employees are organised into teams that share responsibility for production

  • Team working
  • Lean production
  • TQM
  • Kaizen

8. Measured using either CPI, the headline rate and the basics for the government's target, or the RPI which includes housing costs, e.g. council tax and mortgage interest payments

  • MPC
  • Inflation
  • Base rate
  • Interest rates

9. The fluctuations in the levels and rates of growth of GDP over a period of time. It is sometimes referred to as the trade of business cycle

  • Economic cycle
  • Boom
  • Inflation
  • Economic growth

10. Occurs when there are at least two consecutive quarters of negative growth in GDP

  • Recovery
  • Downturn
  • Recession
  • Boom

11. When a firm makes a bid for another and secures over 50% of the shares. That firm effectively swallows up the other one

  • Vertical integration
  • Takeover
  • Conglomerate integration
  • Merger

12. Occurs when a firm is the only buyer or is big enough to behave like a monopsony. This means that it can drive down the price of inputs simply by refusing to pay more

  • Monopsony power
  • Monopsony
  • Monopoly
  • Monopoly power

13. Reduce production costs for all businesses in the industry

  • External economies of scale
  • Diseconomies of scale
  • Market orientation
  • Cost-push inflation

14. Occurs when several large firms dominate the industry

  • Monopsony
  • Oligopoly
  • Organic growth
  • Monopoly

15. The firm grows by joining with another firm by merger or takeover

  • Conglomerate integration
  • Inorganic growth
  • Organic growth
  • Vertical integration

16. Refers to employees' being involved in quality control and taking responsibility for the quality of their and their team's work

  • Total quality management (TQM)
  • JIT
  • Lean production
  • Kaizen

17. The Japanese word for continuous improvement. It summarises a whole company approach to quality control

  • Keynes
  • TQM
  • Kaizen
  • JIT

18. The highly influential economist who in the 1930s explained the importance of maintaining levels of aggregate demand during recessions

  • Keynes, J.M
  • Beck
  • Adam Smith
  • Maslow

19. The middle value in all incomes, %50% of incomes are above it, and 50% below

  • Disposable income
  • Median income
  • GDP
  • Mean income

20. Investment, government expenditure and exports - increased demand for domestically produced goods and services

  • Injections
  • Leakages
  • Economic growth
  • Appreciation