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Observations can be used as a _________

Observations that may take place in a laboratory

Observing people in their natural environment (12,11)

The observer acts as part of the group being watched (11,11)

The participants know they are being observed (5,11)

Set of written questions – designed to collect information

Hard to analyse questions

Easy to ananlyse questions

include some irrelevant questions to distract the respondent from the main purpose of the questionnaire (6,9)

Questionnaires reduce __________ bias which can be found in iterviews