More cards in this set

Card 6

Front

What is JIT production? Advantages and disadvantages?

Back

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Card 7

Front

What are the consequences of bad quality?

Back

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Card 8

Front

What are the benefits and costs of maintaining quality?

Back

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Card 9

Front

What is TQM?

Back

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Card 10

Front

What is customer service?

Back

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Card 11

Front

What are the ways in which a business cn provide good customer service?

Back

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Card 12

Front

What are the benfits of good customer service?

Back

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Card 13

Front

What can bad customer service do to a business?

Back

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Card 14

Front

How can ICT help customer service?

Back

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Card 15

Front

What is procurement?

Back

Preview of the front of card 15