More cards in this set

Card 6

Front

Communication methods: Interactive

Back

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Card 7

Front

Communication methods: Push

Back

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Card 8

Front

Communication methods: Pull

Back

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Card 9

Front

Communication blockers: False perceptions on the receiver's part caused by a lack of background knowledge, expertise, different world view etc.

How to overcome it?

Back

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Card 10

Front

Communication blockers: Remote working where staff are dispersed over different locations and/or time zones?

How to overcome it?

Back

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Card 11

Front

Communication blockers: Lack of understanding of the culture and languages used within a team and the wider stakeholder community (values, norms, working practices, technical background)

How to overcome it?

Back

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Card 12

Front

Communication blockers: Physical and psychological distractions

How to overcome it?

Back

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Card 13

Front

Communication blockers: Selective listening - some stakeholders consciously or subconsciously distort a communication's true meaning by being selective on what information they retain

How to overcome it?

Back

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Card 14

Front

What should a communication plan include?

Back

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