Operation Management - session 10

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  • Created by: jf00632
  • Created on: 15-01-19 16:43
Operation strategy- definition over the long term
An Operations Strategy is a plan for managing operations over the long term to achieve business goals, and thereby achieve competitive advantage
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What is competitive advantage?
Competitive advantage is the superiority of an organization relative to other competing organizations demonstrated by its performance in the marketplace
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What are the 2 different ways of thinking bout operations management?
Market driven view and resource driven view
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What is the market driven view idea by michael porter?
that strategy was mainly driven externally by rivalry between firms, power of customers and suppliers, threat of new entrants to the market and threat of new products
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What is the resource driven view idea by lowson, Prahalad and Hamel
strategy is determined from within using resources and knowledge which are difficult to follow.
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Definition of lean manufacturing
An operational strategy designed to achieve the shortest possible cycle time by eliminating waste. It is derived to increase the value-added work by getting rid of waste and reducing irelaveant work by decreasing the time between a customer order and
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What are the 5 principles of lean manufacturing?
Value, Flow, pulled, perfection, Value stream mapping
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Definition of value
Value is determined by the customer- product features, quality and reliability
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Definition of value stream mapping
This is used to show value within a process
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Defintion of flow
This means getting products to a customer without interruption.
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What are the 8 wastes (muda) that stop value flowing through a factory?
Transport, Inventory Motion, Waiting, Overproduction, Overprocessing, Defects, not maximising the Skills of employees
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Definition of pull
This means “Make To Order” not to stock- Production is based on actual demand
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What are the benefits of the pull "lean" principle?
improves on-time delivery, Controls and reduces inventory, Reduces storage space required for inventory
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Definition of perfection- "lean" principle"
Use Quality Management tools to eliminate defects
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What is lean used for?
Lean is used for commodities with high volume, low variety and predictable demand
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What does lean deliver?
Lean delivers quality, cost and dependability.
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What are the 8 factors that help achieve lean production?
Workplace organisation (5S), Single piece flow (Takt time), Pull Planning (Kanban), Load Levelling (Heijunka) , Cellular Layout, JIT manufacturing , Quick Changeover production (SMED), Jidoka (automatic line stopping)
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What lean techniques are used? (the 5 S)
Sort (Seiri) - Clearing up, Set (Seiton) – Organisation, Shine (Seiso) – Cleaning, Standardising (Seiketsu) – Make the norm, Sustain (Shitsuke) - Continuous Improvement
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Definition of Kabana?
A Kanban signals the need to deliver more parts and an identical or similar card signals the need to produce more parts
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What is Levelling the Load (Heijunka)?
“Heijunka is the levelling of production by both volume and product mix. Heijunka takes the total volume of orders in a period and levels them out so the same amount and mix are being made each day
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What is quick change over? (SMED)
Single Minute Exchange of Die (SMED) is a series of techniques developed by Shingo that target changeovers of production equipment, fixtures, or processes in less than ten minutes.
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An example of quick change over? SMED
Formula 1 cars is an example of SMED - pit stops are now completed in less than 5 seconds
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What is agile manufacturing?
Agile Manufacturing is the ability to thrive and prosper in an environment of constant and unpredictable change
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What 3 things does agile deliver?
Agile delivers speed, cost and dependability
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What kind of product is agile used for?
Agile is for bespoke products with low volume, high variety and unpredictable high variation in demand
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What is postpoment?
postpoment is form time and logistical- it is a critical element of agility
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Postpoment- define form
In manufacturing the product is retained in a neutral status as long as possible
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Postpoment- time
Delaying the forward movement of goods until customer orders have been received
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An example of postponement- time-
Ready to go food can be heated once ordered.
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Postpoment- place
Positioning of inventories downstream in centralized distribution
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An example of postpoment - place
HP printers are held in store waiting for fitting of ‘local’ power supply units once orders arrive
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Manufacturing for agility- customer order decoupling point
This refers to how far the customers order has to travel in the supply chain - made to order or made to stock
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How can agility be delivered?
altering the product or service design Manufacturing planning and control system Postponed process capacity
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Whatare the 3 enabling techniques and technology for agile supply?
EDI (Electronic Data Interchange) EPOS (Electronic Point Of Sales) RFID (Radio Frequency Identification Devices)
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what does Radio Frequency Identification (RFID) create?
RFID creates ‘intelligent shelves’ therefore reducing theft by informing the store of items being removed
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Who does radio frequency identification (RFDI) inform?
RFID informs the retailer and manufacturer about the location of the item
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What does radio frequency identification (RFDI) assist?
RFID assists with tracking of product throughout the factory and supply chain
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What does radio frequency identification shorten?
RFID information shortens time windows to help support Agile supply chains
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Agile products- SCRUM
Agility is provided through: Self-directed and self-organised team No external addition of work to an iteration once chosen Daily stand up meeting with fixed questions Managed by Scrum Master Usually 30 day repeition of the process Demonstrated to e
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Other cards in this set

Card 2

Front

What is competitive advantage?

Back

Competitive advantage is the superiority of an organization relative to other competing organizations demonstrated by its performance in the marketplace

Card 3

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What are the 2 different ways of thinking bout operations management?

Back

Preview of the front of card 3

Card 4

Front

What is the market driven view idea by michael porter?

Back

Preview of the front of card 4

Card 5

Front

What is the resource driven view idea by lowson, Prahalad and Hamel

Back

Preview of the front of card 5
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