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6. What is influential power?

  • Is persuasive and inclines or makes us want to behave in a certain way.
  • Communication that takes place within an organisation.
  • Enforces authority and is imposed by the laws/state/conventions/organisations. e.g "shut up now".
  • Communication that takes place between different organisations.

7. Name a positive and a negative of jargon...

  • Is not helpful and mean.
  • Is patronising but does get the job done.
  • Is efficient but can exclude others.
  • Is not inclusive but is helpful.