Information Systems: Week 3 and 4 0.0 / 5 ? Business ManagementInformation SystemsUniversityNone Created by: EvemChasCreated on: 24-01-23 14:08 Example of Customer Extension Cross-selling and up-selling 1 of 16 Example of Customer Retention Understand individual needs 2 of 16 Example of Customer Selection Who do we target 3 of 16 Example of Customer Acquisition Target the right segments 4 of 16 Example of Hardware Acquisition Computer hardware equipment 5 of 16 Example of Software Acquisition Purchase/License software 6 of 16 Installation Cost to install computers 7 of 16 Example of Training Cost to provide training information systems specialists 8 of 16 Example of Support Cost to provide ongoing technical support 9 of 16 Example of Maintenance Cost upgrade hardware 10 of 16 Example of Infrastructure Cost to acquire, maintain and support related infrastructure 11 of 16 Example of Downtime Cost of lost productivity 12 of 16 Example of Space and Energy Real estate 13 of 16 What does IaaS stand for? Infrastructure as a service 14 of 16 What does SaaS stand for? Software as a service 15 of 16 What does PaaS stand for? Platform as a service 16 of 16
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