Human Resource 0.0 / 5 ? Business StudiesOperations managementGCSEWJEC Created by: Jordan OCreated on: 09-03-18 12:34 Job description Outlines all the information about the position 1 of 28 Person specification Outlines all the information the person needs for the job 2 of 28 CV All the information about the past experineces 3 of 28 Short Listing Put on the list 4 of 28 Reference A person who will tell the business about you 5 of 28 Interview Meet and discuss and finalise decisions 6 of 28 What is an organisational structure? Define's employee's duties and roles 7 of 28 What is an organisational chart? The diagram show's the internal structure of the business 8 of 28 What is the hierarchy? The layers of management 9 of 28 What is the chain of command? It is the official hierarchy of authority that dictates who is in charge 10 of 28 What is motivation? It is a reason for someone to act in a certain way 11 of 28 Ways of improving motivation Financial rewards, Promotion 12 of 28 What is a autocratic leadership style? Decisions made by a manager 13 of 28 Advantages of autocratic leadership style Quick decisions, objectives are clear 14 of 28 Disadvantages of autocratic leadership style Lack of creative solutions, demotivate's employees 15 of 28 What is a democratic leadership style? Employees encouraged in decision making-ideas and opinions listened to 16 of 28 Advantages of democratic leadership style More ideas contributed, motivated work-force 17 of 28 Define monetary rewards When an employee is motivated by additional forms of payment 18 of 28 Define non-monetary rewards Rewards that are effective in motivating employee behaviour 19 of 28 What is on-the-job training? Training that takes place in the business 20 of 28 Advantages of on-the-job training Cheap, Training is 'hands on' 21 of 28 Disadvantages of on-the-job training Machines may get broken, Trainer-not professional 22 of 28 What is off-the-job training? Training that takes place away from place of employment 23 of 28 Advantages of off-the-job training? Motivates workers, production is held up 24 of 28 Disadvantages of off-the-job training Expensive form of training, not as practical 25 of 28 Examples of worker's rights at work Holiday, National minum wage and rest breaks 26 of 28 Examples of employers responsibilities to their workers Health/safety, good working enviroment 27 of 28 Defenition trade union An association of workers formed to protect rights and interest 28 of 28
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