• Created by: ella_mae
  • Created on: 19-12-18 09:40
Give a definition of Equality
To ensure people are treated fairly and equally. All should be given the same choices and opportunities regardless of specific needs and differences
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Give a definition of Diversity
Recognising and valuing that every individual is unique. This involves respecting differences
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Give a definition of Rights
What everyone is legally entitled to and are enshrined in legislation.
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Give 3 examples of Rights in Health and social care environments
Choice, Confidentiality, Protection from abuse and harm, Equal and fair treatment, Consultation, Right to life
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Give 3 examples of diversity
Food, Music, Race, Religion, Gender, Sexuality and orientation, Disability, Age, Marriage, Social class, Pregnancy, Language
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What do the Values of Care ensure?
Ensures that all individuals using health, social care and child care environments recieve appropriate levels of care. Provides clear guidelines to inform and improve practice
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What are the 3 Values of Care in Health and social care services?
Promoting Equality and Diversity, Promoting Individual Rights and Beliefs, Maintaining Confidentiality
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Give an example of Promoting Equality and Diversity
Using non-discriminatory language, Challenging discrimination, such as racist and sexist remarks, Care should meet individuals specific needs, A trip out should be somewhere with wheelchair access
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Give an example of Promoting Individual Rights and Beliefs
Care environments could provide access to prayer rooms, The right to choice of a pregnancy should be supported, Providing a menu with options catering all
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Give an example of Maintaining Confidentiality
Documents to be filed away in a locked cabinet or password protected electronic records, Information to be shared on a Need-To-Know basis with practitoners involved with the individuals care
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What are the 8 Values of Care in Child Care Services?
Maintaining the welfare of the child paramount, Keeping children safe & maintaining a healthy environment, working in partnership with parents, Encouraging childrens learning & development, Valuing Diversity, Ensuring equality of oppourtunity,
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Give an example of Making the welfare of the child paramount
Use child-centred approach where the childs needds go first, A child must never be humiliated by being publically told off or made fun of
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Give an example of Keeping Children Safe and maintaining a healthy environment
A safeguarding procedure should be in place and all staff DBS checked, Staff should wear lanyards, Health and Saftey procedures & legislation should be followed, There should be an appropriate child to staff ratio
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Give an example of working in partnership with parents
Always welcome parents by having open days/evenings, Daily diaries can be kept by staff to keep parents informed, Information sessions on topics like potty training, Parents could be invited in to talk about behaviour
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Give an example of Encouraging childrens learning and development
Activities should be stimulating and inter
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Give an example of valuing diversity
Dispplays, toys, resources such as books and dvds and food should reflect different cultures, beliefs and needs, Celebrate a range of festivals with all the children, Meeting individual communication/mobility needs
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Give an example of ensuring equality of opportunity
Meeting childrens individuals needs, whether those are cultural, religious, dietary ect. Staff should be aware and follow the equal opportunities policy, All children should be treated fairly with no favourites
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Give an example of anti-discriminatory practice
Staff should be good role models using non-dicriminatory language- no sexist or racist remarks
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Give an example of maintaining confidentiality
Information should be shared on a need to know basis
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What do Support Networks do?
Ensure Equality, Diversity and rights are promoted in care settings
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What are Advocacy Services?
Getting support from another person in order to help an individual express their views and wishes, and ensures their voice is heard
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What do SEAP do?
Provides independant and confidential advocacy services to help resolve issues about health and social care services
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What do MENCAP do?
works with learning disability and supports people to live life as they choose
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What do EMPOWER ME do?
Supports metal health service users and people with learning difficulties to have a voice
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What do the British Institute of Learning Disabilities do?
Campaigns for people with learning disabilities to be valued equally
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What does MIND do?
Provides advice and support to empower those experiencing a mental health problem
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What does AGE UK do?
Raises awareness of the difficult situations faced by many older people
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What does HEADWAY do?
Promotes understanding about brain injuries and provides information, support and services to surviors, their families and carers
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What is Informal Support?
Where individuals recieve support from people they know, sch as family, friends and neighbours. They provide essential services such as shopping and driving
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Define Discriminatory Practices
Involves treating someone unfairly or less favourable compared to others. It develops from uninformed attitues and belief that result in unfair treatment of certain individuals or groups
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Define Direct Discrimination
Intentionally putting someone at a disadvantage or treating them unfairly due to their differences
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Define Indirect Discrimination
When a policy, practice or a rule applies to everybody but it has a setrimental effect on some people. This is accidental or unintentional
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What are the 5 types of Abuse?
Physical, Verbal, Psychological, sexual and Neglect
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What is Physical Abuse?
Occurs when someone causes physical pain or threatens to hurt an individual
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What is Verbal Abuse?
Could be name calling, insults or swearing to try to humiliate someone or reduce their dignity or security
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What is Psychological Abuse?
Threats and constant critisism are examples and the aim is to undermine
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What is Sexual Abuse?
Includes any type of unwanted sexual contact
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What is Neglect?
When a carer fails to care for someone properly. Their basic needs for warmth, food, clean clothing are not met
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Define Prejudice
When someone has a negative attitude towards or an unfair dislike of an individual or a group of people
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Define Stereotyping
Making judgements about individuals or groups based on prejudices
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Define Labelling
To identify people negatively as oart of a particlar grops. The assumption is that 'They are all the same'
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Define Bullying
Describes a range of negative behaviours that can intimidate or harm individuals
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What 3 things can an individual feel after being discriminated against?
Disempowerment, Low self-esteem and self confidence, Poor health and wellbeing
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What does The Care Act 2014 state?
Outlines the way in which local athorities should carry out carers assessments
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States 3 things in which The Care Act includes
Continuity or care must be provided if someone moves from one area to another. Adult safeguarding, Duty on local authorities to promote an individuals wellbeing when making a decision about an individual
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What does The Health and Social Care Act 1012 state?
The act is underpinned by 2 main principles which are to enable patients to have more control over their care and for professionals to have freedom to commision care
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State 3 key aspects that are included in the Health and Social Care Act?
No decision about me without me, Public Health, Healthwatch
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State 3 key aspects that are included in the Equality Act 2010?
Prohibits discrimination, covers victimisation and harrassment, gives the right to breastfeed in public
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What does the word Capacity mean?
The ability to make a decision
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What are the 5 stattory principles in the Mental Capacity Act 2005?
A presumption of capacity. Supprt to make own decisions. Unwise decisions. Best interests. Less restrictive option.
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What does the Children Act 2004 do?
Aims to protect children at risk of harm. The child has a right to be consulted and the child has a right to an advocate
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What are the 8 principles in the Data Protection Act 1998
States that data should be; Processed fairly and lawfully, Used only for the intended purpose, Adequate and relevant, Accurate and kept up to date, Kept for no longer than necessary, Processed in line with the rights, Secured, Not transferred.
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What does the children and families Act 2014 do?
Includes reforms for adoption, special educational need and children in care
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What does The Human Rights Act 1998 do?
The act applies to all public authorities. Its an organisation which has a public function
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What are the 6 rights in the Human Rights Act?
Rights to life. Rights to respect, privacy and family life, Rights to liberty and security. Rights to freedom from discrimination. Rights ti freedom of expression. Right to freedom of thought, conscience and religion
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What are National Initiatives
Guide providers of health, social care and child care environments and practitioners about their rights, roles and responsibilities
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What is the Care Certificate?
A certificate that sets out the minimum standards that should be covered in induction training
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Whats is the aim of the Care Certificate?
The aim is for all Care workers to have the same skills and knowledge to provide safe and high quality care
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What does Ofsted do?
They carry out inspections that rate child care settings and schools from 'outstanding' to 'inadequate'
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What 5 aspects are inspected by Ofsted?
Effectiveness of leadership and management. Quality of teaching, learning and assessment. Personal development, bahaviour and welfare. Outcomes for children and learners. Effectiveness of safeguarding.
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What are the CQC?
They are the regulator of health and social care for England that publishes inspection reports that rate care settings from 'outstanding' to 'inadequate'
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What are the 4 things that CQC do?
Registers and licences care services to ensure essential standards of quality and safety are met. Carries out inspections to monitor that the care provided meets the standards required. It can issue warning notices and fines
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What are the EHRC?
The EHRC has a website which provides information, advice and guidance about discrimination
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State 5 things that the EHRC provide on their website
Provides definitions of the different types of discrimination. Gives advice on if the act was against the Equality Act. Suggests way to sort out the situation. Produces fact-sheets about discrimination. Advises on how to make a complaint.
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What are NICE?
Their main responsibilities are to assess new drugs and treatments, Providing evidence based guidelines, Provide guidelines on how public health and social care services best support people, Provide information for those managing and providing care
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What are the 4 things NICE considers when a new drug is created?
Whether it benefits patients. Whether it will help the NHS meet its targets. Whether it is good value for money adn cost-effective. Whether it should be available on the NHS.
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State 3 things that helps to provide good practice
Providing guidance about the aspects of care. Ensuring everyone is working to the same standard. Ensuring staff know their responsibilities. Making professional conduct clear. Ensuring legal requirements are met. Providing safety and security
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What is the system of Redress?
A way of obtaining justice after receiving inadequate care which may take the form of compensation awarded by the courts or having your rights restored in the same way.
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State 3 factors that help to apply best practice?
Being non-judgemental. Respecting views, choices & decisions. Anti-dicriminatory practice. Valuing diversity. Using effective communication. Following agreed ways of working
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What are the 4 systems that are used for staff to apply best practice?
Mentoring. Monitoring. Performance management. Staff meetings
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What are the 3 ways in which someone can challenge discrimination?
Challenge at the time. Challenge afterwards. Challenge long-term
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If an individual challenges discrimination at the time what could they do?
Speak to the individual explaining how they are discriminating to raise awareness, reflect on their actions and report the incident
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If an individual challenges discrimination afterwards what could they do?
Show the individual the relevant policy, discuss at senior management level where they can address the issue with training/disciplinary action
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If an individual challenges discrimination long-term what could they do?
Provide regular training for staff, send the person who has discriminated on an equality and diversity course, run sessions/workshops on values of care.
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Card 2


Give a definition of Diversity


Recognising and valuing that every individual is unique. This involves respecting differences

Card 3


Give a definition of Rights


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Card 4


Give 3 examples of Rights in Health and social care environments


Preview of the front of card 4

Card 5


Give 3 examples of diversity


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