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Card 76

Front

Complaints polices

Back

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Card 77

Front

Complaints polices (2)

Back

Preview of the front of card 77

Card 78

Front

If a service user complains they have a right to....

Back

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Card 79

Front

Whistleblowing policies

Back

Preview of the front of card 79

Card 80

Front

Whistleblowing policies (2)

Back

Preview of the front of card 80

Card 81

Front

Regulation and inspection process

Back

Preview of the front of card 81

Card 82

Front

Regulation and inspection

Back

Preview of the front of card 82

Card 83

Front

How inspectors carry out inspections

Back

Preview of the front of card 83

Card 84

Front

How inspectors carry out inspections (2)

Back

Preview of the front of card 84

Card 85

Front

After the inspection

Back

Preview of the front of card 85
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