Skip to content
Back to quiz
6. What is the most likely impact on an organisation if external IT support is bought out by another company?
- IT Support is withdrawn
- IT Support is improved
- IT Support is briefly unavailable
- IT Support is not impacted
7. Which document is issues by a buyer to a seller, indicating types, quantities and agreed prices for products or services?
- Purchase order
- Purchase ledger
- Purchase invoice
- Purchase requisition
8. Why is it important to have an environmental business objective?
- To keep customer base
- To be competitive
- To address government targets
- To reduce staff turnover
9. The 'T' in PESTLE stands for
- Time
- Technological
- Threats
- Turnover
10. What is the likely impact of complaints department administrator being absent?
- Customers will be offered compensation automatically
- Complaints will not be dealt with in-line with the company policy
- Customers will be contacted personally
- Complaints will not be dealt with until the member of staff returns
11. How does closure contribute to project success?
- It shows that testing has taken place
- It ensures an under-spend
- It shows deliverables have been met
- It ensures resources are reused
12. How can the financial market impact on the cost of trading overseas?
- Currencies can rise and fall
- Prices can increase in demand
- When demand is low products are more expensive
- Labour force needs to be paid less as prices increase
13. Why is it important to ensure the necessary equipment is available when managing a project?
- To ensure delays are minimised
- It will save equipment loan cost
- It is not possible to get any equipment at late notice
- Planning for all equipment increases cost
14. Why is it important to consider data protection in an organisation's staff induction?
- To understand the need for discretion
- To comply with regulatory requirements
- To comply with health and safety regulation
- To understand the use of MIS software
15. How might a budget be agreed when managing a project?
- Estimating the cost on a similar past project
- Speculating costs for the entire project
- Obtaining detailed quotes for each aspect of the job
- Calculating costs on interest rates
16. Which of the following is not a principle of change management?
- Involve senior management only
- Start and lead from the top
- Consider soloutions
- Assess and adapt
17. When managing a project what are the main three constraints to consider?
- Time, cost, scope
- Time, staff, equipment
- Management, facilities, outcomes
- Management, budget, milestones
18. What is the most effective way of promoting health and safety in the workplace?
- Communicate the health and safety policy to all staff
- Give staff rewards for reporting health and safety risks
- Put health and safety policy posters in restricted areas
- Carry out monthly health and safety risk assessments
19. An organisation's production has been moved to another country. What impact would this have on the administrator role?
- Phone calls may have to be made by someone that speak the language
- Time differences may need to be taken into account
- Staff may have to start working staggered shifts
- There is no impact on the role
20. Why is it important to consult with stakeholders before the adoption of new working processes?
- To ensure complex procedures are in place
- To establish budgets
- To establish suitability
- To ensure the board is satisfied