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More cards in this set
Card 6
Front
used for confirming bookings, taking orders, memo's and letters
Back
Card 7
Front
used for taking bookings from customers or contacting suppliers
Back
Card 8
Front
often used when a signature is required: sending orders
Back
Card 9
Front
can be used for booking and communicating with suppliers and customers quickly
Back
Card 10
Front
can be used to advertise services and for customers to make enquiries
Back
Card 11
Front
staff should be
Back
Card 12
Front
staff should have a ............... attitude
Back
Card 13
Front
staff should stay calm when a customer
Back
Card 14
Front
when a customer complains they should be offered a replacement
Back
Card 15
Front
stock records help a catering company to check it's stock levels so that nothing
Back
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