Delay: adversarial skirmish, used as a tactic by D since it causes illness or people give up, increases cost, can lead to unfair settlement for wanting to end it sooner
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Card 7
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In addition, delay:
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Card 8
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What are the four areas where it may be a problem?
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Card 9
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What is the problem for the claimant?
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Card 10
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Why is cost a problem?
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Card 11
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Why is complexity a problem?
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Card 12
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Summary:
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Card 13
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What did Lord Woolf's reforms (20 years ago) aim to do?