11. If a firm wishes to outsource their business process to reduce travel costs and time zone differences, what is the best suitable type for them?
Insourcing
Best-shoring
Near-shoring
Off-shoring
12. A firm is testing their software using the Code Walk-Through technique. What is the process for this test?
Program logic is traced manually using a small set of test cases to analyse the programmer's logic and assumptions
Tester has access to the source code and can write test specific to the area of change
Checks if it is possible to send and receive communications between 2 or more systems.
Tester only accesses the software through the same interfaces that the customer or user would.
13. What is the purpose of the PMBOK Guide?
It sets standards and guidelines of practice which are widely used throughout the profession. Covers "project initiation" ( developing & executing a project plan) and "exam essentials". Inputs, tools, outputs.
It is a Global Body, ensuring tools and techniques of project management are common
It is an audit organisation recognizing good project management standards.
A governing body, seeking to prevent poor project management
14. What type of outsourcing is NOT good for innovation outsourcing?
Near-shoring
Best-shoring
Insourcing
Off-shoring
15. A firm is testing their software and seeks to gain quality assurance. The test result is a Grade A. What does this mean?
Major part of the software is not working - unable to go into production
Important part is not working but possible to fix - can go into production once this is done
Minor part is not working, can go into production if a time frame is agreed for the fix to be done by.
Cosmetic error eg spelling mistake. Can go into production without a fix.
16. A firm has signed a Service Contract with an external vendor. What does the agreement cover?
it tells the vendor to vary the scope of the original service
It requests the vendor to carry out specified work
Agrees on the work which is to be outsourced to the vendor in return for a service fee by the customer.
Commits the vendor to developing the software specified by the customer.
17. What is the principle behind the System Specification stage of the SDLC approach?
Re-defining the new system
choose exact models, brands, suppliers, etc
To determine objectives & capabilities of the new software
to monitor how staff use the current system
18. What is the SRO responsible for?
Meeting objectives, overall success of the business change, project planning and control. They work with project and program managers. They are fully responsible and are senior executives.
Project Planning & Control
Managing project managers
Managing Project Risk
19. What is covered under the Work-Order for an outsourced business process?
Agrees on the work which is to be outsourced to the vendor in return for a service fee by the customer.
Commits the vendor to developing the software specified by the customer.
It requests the vendor to carry out specified work in return for the agreed P
it tells the vendor to vary the scope of the original service
20. Relocation of business processes to typically lower cost foreign locations but within close proximity is what type of outsourcing?
