ch#2 retail trade (OG)

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  • Created by: Jannatq12
  • Created on: 07-03-23 10:18
what are the benefits of retail trade?
- it is easy to setup -a small amount of money is needed to start trading - may be possible to take a franchise and so share risk with a larger organization-wide variety of opportunities -may be possible to operate from home using internet.
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what is a loyalty card?
a card that is given to a customer by a business, used by the business to reward the customer for buying goods or services
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what are after sale services ?
After-sales service includes how you follow up after the customer has left, such as providing follow-up contact and dealing with complaints. this creates customer loyalty
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what is EPOS?
Electronic point of sale systems are digital payment systems that enable businesses to process payments, interact with customers and store data.
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benefits of packaging of goods?
enables customers to serve themselves-helps to preserve goods-protects the goods from damage-assists the advertising of goods as brand on package
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Other cards in this set

Card 2

Front

what is a loyalty card?

Back

a card that is given to a customer by a business, used by the business to reward the customer for buying goods or services

Card 3

Front

what are after sale services ?

Back

Preview of the front of card 3

Card 4

Front

what is EPOS?

Back

Preview of the front of card 4

Card 5

Front

benefits of packaging of goods?

Back

Preview of the front of card 5

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Jannatq12

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subject - commerce 7100

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