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6. Which of these is not an advantage of a flexible workforce?
- Only have staff working when necessary
- More loyalty
- Reduce cost
- Have lots of back-up staff
7. Which one of these is not a method of non-financial motivation?
- Praise
- Teamworking
- Fringe benefits
- Job rotation
8. Which of these is an optional stage of the recruitment process?
- Create a shortlist from applicants
- Provide feedback for unsuccessful candidates
- Make job description and person specification
- Give induction training
9. Which of these is not a disadvantage of off-the-job training?
- Mistakes are made
- No output
- Expensive
- Time-consuming
10. Which method of remuneration does Taylor's Scientific Management recommend?
- Bonuses
- Piece rate pay
- Salaries
- Overtime
11. Are staff assets or costs?
- Neither
- Assets
- Both
- Costs
12. There are 55 members in a business. What size category does it fit into?
13. True or false: Centralisation involves decision making being pushed down the chain of command?
14. Which of these is not a type of organisational structure?
15. Which of these is not a disadvantage of external recruitment?
- The recruitment process is long
- Advertising is costly
- Less applicants
- More training needed
16. Which of these is not one of Maslow's Hierarchy of Needs?
- Social Needs
- Self-Esteem
- Achievement
- Self-Actualisation
17. Which one of these is not a method of financial motivation?
- Job enlargement
- Bonus
- Piece-rate pay
- Share ownership
18. Herzberg's motivation theory has two factors. What are they?
- Motivators and Hygiene
- Safety and Comfort
- Incentives and Security
- Esteem and Respectability
19. What does the person specification not include?
- Experience
- Responsibilities associated with the job
- Characteristics
- Skills
20. Which of these is not one of McClelland's 3 Motivators?
- Affiliation
- Power
- Respectability
- Achievement
