Business 0.0 / 5 ? Business & Communication SystemsRecruitment and retention of staffGCSEAQA Created by: abiwheatleyCreated on: 18-03-16 11:21 673154 Across 1. People who purchase goods or services from the business (9) 4. The money left over from the sales of goods or services after the business has paid all of its costs. (6) 5. A way of publicising a business by giving money for a sporting or social event in exchange for publicity of some sort. (11) 7. This covers all aspects of how the customer is dealt with by the business. There may be a special department that deals with customer queries or problems. (8, 7) Down 1. People of organisations that are owed money by the business (9) 3. People who invest by buying shares and become joint owners of a business. They receive a percentage of the profit the business makes in return for buying the shares. (12) 6. A person or group of people who have an interest in how a business performs (11)
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