AO Law and Legal

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What is the FULL name of the document that contains information pertaining to ticketing for Metro?
Victorian Fares and Ticketing Manual
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What TWO places can you direct passengers to if they have questions regarding fares and ticketing?
PTV website & PTV Hub at Southern Cross Station
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What section of the Transport (Compliance and Miscellaneous) Act 1983 states, "An AO may request a person to state their name and address if they believe on reasonable grounds that a person has committed or is about to commit an offense against the Transp
S218B
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What does Section 218B(6) state?
An AO may request evidence of correctness of name and address
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Section 220 of the Act grants "Power of an AO to remove a person and their ________ from a public transport vehicle or public transport premises"
Property
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Section 220 of the Act grants "Power of an AO to remove a person and their property from a public transport vehicle or public transport premises if the person is a _________, __________ or _________."
Danger, Annoyance, Hinderance
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From S221I(3) - an AO must produce their identity card... when?
Upon detection of an offence or when requested by any person or public
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What is the first point of proof?
Identity
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What four components make up a good PRIMARY identification document
Photo, Full Name, Address, DOB
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List the three main types of PRIMARY identification
Current Driver's Licence issued in Australia, Cuurent Learner's Permit issued in Australia, Current Heavy Vehicle Licence issued in Australia,
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Arrest should only be made as a ....
Last resort
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What are the FOUR reasons for arrest?
Continuation of the offence, Appearance in Court, Preserve public order, Safety of public and person
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Defence to assault, What does the "C" in CAMELS stand for?
Consent
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Defence to assault, What does the "A" in CAMELS stand for?
Amicable contest
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Defence to assault, What does the "M" in CAMELS stand for?
Misadventure
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Defence to assault, What does the "E" in CAMELS stand for?
Execution of law
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Defence to assault, What does the "L" in CAMELS stand for?
Lawful chastisement
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Defence to assault, What does the "S" in CAMELS stand for?
Self defence
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When must you advise an offender that you are placing them under arrest? Either _______ or ________
Immediately or as soon as possible if things have been physical
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If a person who you have arrested decides to produce their driver's licence to identify themselves and becomes compliant what two things must you tell them?
That they are no longer under arrest and they are free to leave
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What is the Legal Caution?
"You do not have to say or do anything but anything you say or do may be used in evidence. Do you understand?"
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What are the FIVE Personal Safety Aspects (with the funny acronym)
Positioning, Watch Hands, Danger Signs, Interview Stance, Create space and verbalise
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If you have called police following an arrest, what information should you get from the officer?
Name, Badge number, Rank, Starion, Phone number, Email address
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What three things must you consider when you are engaging with a minor who has committed an offence?
Use language that is age appropriate, avoid causing distress or feelings of intimidation, ensure that the consequences for not supplying name and address are fully understood
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What are the THREE possible outcomes of excessive use of force?
Revocation of authority, Criminal charges, Civil prosecution
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What FIVE things are you looking for when sighting a driver's licence?
Photo sighted, expiry date, is the address current, is there a change of address sticker on the back, is there a letter marking the card as a duplicate (VIctoria only)
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Who is the onus on to ensure a valid ticket can be produced?
Passenger
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What THREE questions must you ask if the Myki you have been presented is damaged/not working?
When did you first detect the issue, What did you do to resolve the issue, Did you contact PTV
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What SEVEN questions must you ask if a person claims that they did touch on but Myki shows not touched on?
What station did you touch on? What platform and reader? What time did you touch on? How did you touch on? (Myki in hand, wallet, phone, container), Did you hear a beep(s)? Did you see any lights? Was there a message displayed on screen, if so, what did
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List some Special Circumstances
Mental/intellectual disability, Serious addiction to drugs/alcohol, Homelessness, Family Violence
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List some Exceptional Circumstances
Physically incapable of purchasing/touching on. Doesn't have capacity to understand Myki system such as very young, very old, tourists, zero/no english, asylum seeker. Emergency situation such as illness, trauma, family violence. Significant fault in tick
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What should you do if there is NO CLEAR EVIDENCE of Special/Exceptional Circumstances
Report
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List some good examples of SECONDAY identification
Passport, Medicare card, bills, bank statements, NSS, phone call, Amazon account, Working With Children Card, Real Estate agent, etc
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What FIVE things must an AO state upon detection of an offence?
The offence that has been committed, Do you understand, Full Name, AO with Metro/PTV/VLine, Show identity card and badge
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What must you get before placing a phone call to confirm ID?
Permission
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What is the Standard of Proof?
Beyond reasonable doubt
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What information should you record when placing a call to confirm identity?
Relationship to person, Name, Phone Number, Please confirm name address and DOB for the person I am with
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Other cards in this set

Card 2

Front

What TWO places can you direct passengers to if they have questions regarding fares and ticketing?

Back

PTV website & PTV Hub at Southern Cross Station

Card 3

Front

What section of the Transport (Compliance and Miscellaneous) Act 1983 states, "An AO may request a person to state their name and address if they believe on reasonable grounds that a person has committed or is about to commit an offense against the Transp

Back

Preview of the front of card 3

Card 4

Front

What does Section 218B(6) state?

Back

Preview of the front of card 4

Card 5

Front

Section 220 of the Act grants "Power of an AO to remove a person and their ________ from a public transport vehicle or public transport premises"

Back

Preview of the front of card 5
View more cards

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