A level Business 0.0 / 5 ? BusinessBusiness CommunicationA2/A-levelCIE Created by: MercyRCreated on: 09-11-21 06:33 the exchange of information between people or groups, with feedback. effective communication 1 of 18 It is effective if only the message has been received and understood by the receiver and the sender knows it has been understood. Communication 2 of 18 Can be both to internal and external receivers Business communication 3 of 18 The methods used to communicate a message Communicating media 4 of 18 A form of communication that is referred to more than once and should be accurate Writing communication 5 of 18 Excess information and so many messages are received that the most important ones cannot be easily identified and quickly acted on Information overload 6 of 18 form of communication that uses diagrams and pictures Visual communication 7 of 18 reasons why communication fails Communication barriers 8 of 18 A failure of the communication process that would lead to poor understanding Incomplete message 9 of 18 A physical reason of communication failure Geographical disturbance 10 of 18 Poor attitude of communication failure Unmotivated workers 11 of 18 The official communication channel within an organization Formal communication networks 12 of 18 The leader is at the center The wheel network 13 of 18 Each person or department can communicate with only two others Circle network 14 of 18 It allows full two-way communication between any group members Integrated network 15 of 18 Unofficial channels of communication Informal communication 16 of 18 communication of people from different levels of hierarchy communicate with each other Horizontal 17 of 18 a type of communication that involves one-to-one conversations Oral 18 of 18
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