You are absolutely right, online review impacts on consumers' decisions and opinions are huge. Online reviews can have a strong impact on the reputation of companies and their brands in the long run. Positive reviews can help build brand reputation and create a positive perception among customers. They build trust and attract new customers, as recommendations from satisfied users are often considered trustworthy. On the other hand, negative reviews can damage a brand's reputation. They can raise doubts among potential customers and lead to lower sales. Negative reviews can also spread quickly through the internet and stay online for a long time, compounding their impact. In the long run, accumulated reviews can affect public opinion of a brand, its market shares and even a company's financial performance. Therefore, it is important for companies to actively monitor and respond to feedback and strive to continuously improve the quality of products and services.



Every word you wrote resonated with me. A heartfelt thank you!