Unit 2 Lesson 2


Following Policies & Procedures

- Health and social care org have guidelines that describe the working procedures that should be followed to ensure that the care meets the service users needs

- Policies and procedures aim to ensure that all staff and volunteers work within the law and to the highest professional standards 

- Policies may include;

- Health and safety policy 

-Equality and diversity policy 

- Medication 

- Safeguarding 

-DBS referral 


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Healing & Supporting Recovery

- Many different strategies that may be used to support the recovery of people who are ill. 

-Prescribing medication; Some nurses have undergone additional training and taken on the role of nurse prescriber. Dentists, chiropodists and physiotherapists may prescribe some medications in certain circumstances

- Surgery; Health care workers in the community have an increasingly important role in supporting specific treatments (changing a dressing). Physio and Occ therapists support mobility and promote independance. Social workers may provide emotional support and ensure the patient is accessing service available. Home care workers may provide practical help in home. Patient recovery continues after discharge from hospital.

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Healing & Supporting Recovery

-Radiotherapy; Treatment using high energy radiation. Planned by skilled radiotherapists working with a team including radiographers and specially trained nurses. Treat cancer and other non cancerous tumours. Need support from GP on completion of treatment to ensure full healing. Side effects- itchiness, peeling and blistering of the skin 

- Organ Transplant; Moving body part from person to another (allograft). Or one part of a persons body to another location on their own body (autograft). Heart, kidneys, liver, pancreas and intestines. A living donor can give one kidney, some liver and tissues like bone marrow. Physical and mental health need to be considered. 

-Support for Lifestyle Change; Daily routine and habits that are damaging to health can be very challenging. Couselling and support of self help groups may be crucial.  Healthy eating, exercise, stop smoking. GP, practise nurses.

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Accessing Support From Specialist Agencies

-Age UK; provides service and support to promote health and wellbeing of older people

-Mind; provides advice and support for people with mental health probelems and campaigns to raise awareness 

-YoungMind; committed to imrpoving the mental health of children and young people through campaigns and individual support

-The Royal National Institute of Blind People (RNIB); supports people affected by sight loss, partially sighted and fully blind

-Alzheimers Society; provides info and support for people living with dementia, their families and their carers. Also funds research and promotes awareness

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-Enables a person to recover from an accident or serious illness and to live independantly and a fulfilling life. 

-Programmes are important after someone has had a heart attack, stroke or an accident that affects their mobility or reaction speed

-Centre part of treatment for people who have mental illness

-May include support from physiotherapist, Occ therapist, counsellors or psychotherapist

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Providing Equipment

-Equipment is available to support people to remain independant. Might be temporary or permenant. This is asses by a physio or Occ therapist. Docs and nurses might refer service user. Care assistants often provide ongoing support is using equipment effectively.

-Mobility appliances allow people to be physically active and independant; walking sticks, walking frames, wheelchairs, stair lifts, adapted cars

- Appliances that can support; special cutlers with thick light handles, feeding cups or angles straws, egg cups and plated with suctioned bottoms, adapted computers, keyboards, bathing aids, raised toilets

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Assistive Technology

-Adapted computers to meet the needs of visually impaired and blind people 

-Availability of signers and other communicators for hearing-impaired and profoundly deaf people 

-Ensuring wheelchair access to all learning space

-Additional time in examinations for learners who are dyslexic 

-Enlarged text for people with poor vision 

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Personal Care

-Carers must discuss usual routines and preferences in terms of personal hygiene and diet with clients. Independancy should be encouraged but where help is needed dignity and privacy should be preserved

-Toilet doors should be closed and shower curtains closed 

-You should follow the policies and procedures of your settings to ensure the safety of service users

-Domiciliary Care;Support people living in their own homes and provide personal care. In residential homes care asisstants provide support. In hospitals health care assistant support

-Equipment to support include;Walk in baths, Non slip bathmats, Hand rails, Bath pans and commodes, Male and female urinals

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Personal Care-Religious & Cultural Differences

-Muslims and hindus normally prefer to wash in running water than a bath

-Muslims and hindus ofetn prfer to use a bidet rather than toilet paper 

-Sikhs and Rastafarians do not normally cut their hair 

-Hindus and Muslims would stroongly prefer to be treated by someone of the same sex

-Vegetarians dont eat fish,meat or meat based products 

-Vegans dont eat meat or any animal related product (eggs,chesses,cows milk)

-Hindus and Sikhs dont eat beef

-People with coeliac require gluten free

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Assessment & Support Planning

-Assessing the individual healthcare needs of their service users

-Agreeing a care plan that promotes the service users health and wellbeing 

-Evaluating the effective ness of the care implemented 

1- Assess the clients need

2- Plan and agree the most appropriate care 

3-Implement the care plan 

4-Monitor the effectiveness of the plan 

5-Review and evaluate the effectiveness of the plan 

6-Amend the plan as necessary 

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