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  • Created on: 08-04-13 16:26

ICT Systems

A) What is ICT?

B) What is a system?

C) What is an ICT system?

D) What are the components of an ICT system?


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ICT Systems

A) The use of technology for the input, storage, processing and transfer of data and the output of information

B) Any activity that involves input, processing and output

C) A system where the output goes directly to a human being or another ICT system

D) People

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A) What is data?

B) What is direct data capture?

C) What is indirect data capture?

D) What is meant  by 'encoding data'?

E) What is meant by 'coding data'?

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A) Recorded facts usually a series of values produced as a result of an event

B) The collection of data for a paticular purpose

C) The collection of data as a by-product from another purpose

D) Putting data into an appropriate binary code

E) Representing the data to make the processing more effective

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A) What is information?

B) What makes good information?

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A) Data that has been processed and given a context, which makes it understandable to the user

B) Up to date

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Characteristics of Users

A) Different Users have differing requirements which depend on a number of factors. What are they?

B) What is a human-computer interface (HCI)?

C) Give examples of user support

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Characteristics of Users

A) Experience
     Physical Characteristics

B) The point of interaction between people and computer systems

C) Telephone help desks, Email support, User guides, Online support, Onscreen help, FAQs, User Forums, Books. 

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Types of Interface

A) Give examples of different types of interface

B) What does WIMP stand for?

C) What is a command line interface?

D) What is a menu-based intereface?

E) What is a GUI?

F) What is an on-screen form?

G) What is a natrual-language interface?

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Types of Interface

A) Command-line interface, menu-based interface, GUI, on screen form, natrual language

B) Winows, Icons, Menus, Pointers

C) An interface where the user types in commands for the computer to interpret and carry out

D) A form of interface that displays a set of choices on the screen for the user to choose from

E) A for of interface that uses graphics, icons and pointers to make the operation of the computer as user friendly as possible (WIMP)

F) Used to enter data into a computer system

G) Where a human and computer communicate using normal english

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Working in ICT

A) Give qualities needed to be an ICT proffessional

B) What characteristics make an effective ICT team?

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Working in ICT

A) Good written and oral communication, ability to listen, integrity, team working skills, ability to colaborate, adaptability, attention to detail, creative flair, problem solving, ability to work under pressure, willingness to work flexible hours, skills and knowledge

B) Good leadership, appropriate balance of skills and areas of expertise with suitable allocation of tasks, adequate planning, adherence to agreed standards, good communication skills

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Network Environments

A) What is a server-based network?

B) What is a peer-to-peer network?

C) What does a network interface card do?

D) What is a modem?

E) What is Asymmetric Digital Suscriber (ASDL)?

F) What are the two main data transfer media?

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Network Environments

A) A network with a central computer called a erver and other computer called clients

B) A simple network that provides shared resources to the computers that make it up

C) It allows the computer to be recognised by the network and allocates it a uniquw indentifying number

D) It is connected to a telephone line and provides access to a wide area network (WAN)

E) Modulation technology which uses compression techniquews to achieve fast transmission rates

F) Ethernet cabling and fibre-opitc cabling

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Elements of a Network

A) What is an ISP?

B) What are standards?

C) What are procedures?

D) What is the internet?

E) What is the world wide web (WWW)?

F) What is the difference between an intranet and an extranet?

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Elements of a Network

A) An ISP provides users with a software package which allows them to connect to the internet

B) A common way of doing something (e.g. data formats)

C) A common way of doing something

D) The internet is a very large number of computer networks that are linked together across he world via telecommunications systems

E) The world wide web is a vast collection of pages of information in multimedia form held on the internet. WWW is part of the internet

F) An intranet is anetwork based on internet protocols that belongs to an organisation whereas an extranet is an intrnet that is made partially accessible to people outside an organisation

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Uses of ICT

A) Give the two main uses of ICT systems

B) Give examples of communication methods

C) Give advantages and disadvantages of each method

D) What is the difference between WAN and LAN

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Uses of ICT

A) Business and Communication

B) Electronic Data Interchange (EDI), Email, Fax, Teletext, Videoconferencing, Forums

C) Wide area network is a network which covers a large geographical area whereas Local area network covers a very small location (e.g. room/building)

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Protocols and Standards

A) Give an example of a hardware standard

B) Give an example of a software standard

C) What is a protocol?

D) What is the main benefit of standards?

E) Give any disadvantage of stadards

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Protocols and Standards


B) F1 is the standard help key

C) A set of formal rules and procedures that define how devices communicate

D) The user is not restricted to one manufacturer's equipment

E) They are very difficult to change

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Protecting Data

A) What is personal data?

B) What are the 8 data protection principles according to the data protection act of 1998?

C) What two values does data have?

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Protecting Data

A) Personal data covers both facts and opinions about a living person

B) Data must be:

  • Fairly and lawfully processed
  • Processed for registered puposes
  • Adequate, relevant and not excessive
  • Accurate and up to date
  • Not kept for longer than is necessary
  • Processed in line with your rights
  • Secure
  • Not transfered to countries without adequate protection

C) Commercial Value (of financial value) and intrinsic value (value in its own right)

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Internal and External Threats

A) What is computer crime?

B) What is malpractice?

C) What are the weak points within an ICT system?

D) What are the threats to an ICT system?

E) What methods of protection are there?

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Internal and External Threats

A) Any illegal act that has been committed using a computer as the principal tool

B) The act of breaking proffesional rules set by by the employer that results to intentional or unintentional harm to an ICT system

C) Data entry, data stored offline, data stored on the computer

D) Viruses, Worms, Trojan horses, Spyware, Hacking

E) Identification of users, Levels of permitted access, Virus protection, Spyware protection, Encryption, Firewalls, Biometrics, procedures (e.g. password), write-protect mechanisms 

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Backup and Recovery

A) What is backup?

B) What is recovery?

C) When planning a backup procedure what aspects need to be considered?

D) What types of backup are there? (Explain)

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Backup and Recovery

A) Making copies of data that may be used to restore the original if a loss of data occurs

B) Restoring files to the original state, before failure occured


  • What is to be backed up
  • When is the best time to back up
  • How should the backup be carried out
  • What media should be used and wbere the backup media will be kept
  • Whose responsibilty is it to ensure backups are taken

D) Full backup, Differential backup, Incremental backup, Online backup, Remote Back up

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Final Sections

A) Name 6 things which ICT can provide

B) Name and explain using examples three types of processing

C) What impacts can ICT have?

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Final Sections

A) Fast repetitive processing, vast storage, ability to search and combine data, improved presentation of data, improved accesibility to information and services, improved security of data

B) Batch processing is when large numbers of similar transactions are processed together (e.g. wage slips given out monthly)
Transaciton processsing is where data for each transaction is entered at sourced and processed immediately
Interactive processing involves a user having a conversation with the computer. The computer gives feedback on user actions

C) Social, Environmental, Economic, Ethical, Legal, Cultrual

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