HEALTH AND SOCIAL CARE

  • Created by: sophieG
  • Created on: 18-04-18 11:31

Empower

to give someone the control to do something, a service provider should allows a service user to make their own decisons.

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Interpreter

converts a spoken or signed message from one to another

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PECS

 stands for picture exchange communication system' a specialst method of communication.

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How not to be patronising

  • Positive body language
  • be patient
  • dont ignore beliefe or views
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complaint prodcedures

  • write down whats happned
  • retain evidence
  • follow the steps of the setting or services complaints procedure
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complaint prodcedures

  • write down whats happned
  • retain evidence
  • follow the steps of the setting or services complaints procedure
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Advocacy

  • Helps SU express views
  • Helps SU understand
  • Helps SU understand their rights
  • Empowers SU
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Care values

  • Promote equality & diversity
  • Maintain confidentiality
  • Pomote rights and beliefs
  • Ensures welfare of the child is paramount
  • practising anti-discrimination
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Early years setting

  • childminder
  • nursery
  • playgroup
  • kindergarten
  • breakfast club
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Health care setting

  • hospital
  • dentist
  • optician
  • pharmacy
  • clinic
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Social care setting

  • lunch club
  • dentist
  • residentail home
  • GP surgery
  • retirement home
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Why maintain confidentiality

  • if SU is at risk of harming others
  • if SU is at risk of harming themsleves
  • if the SU is at risk of being hurt
  • if there is risk of seriouse offence being carried out
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Legislation protects

  • older adults
  • disabled
  • minority ethnic groups
  • vulnerable adults
  • children
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Children Act 2004

  • protects children at risk
  • paramount principle
  • right to be consulted
  • every child matters
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Data protection act 1998

  • processed fairly and lawfully
  • only used for intended purposes
  • accurate and up to date
  • secured
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Healthy asnd Safty at work act 1974

  • SU not at risk
  • equipment must be saved
  • safty procedures in place
  • adequate first aid
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Mental health act 2007

  • definitions of types of mental disorders
  • sets out safeguards
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