Personal Factors
- Consumers differ in age, gender, lifestyle, personality, ocucpation and economic circumstances
- These differences influence their economic choices
Social and Cultural Factors
- Word of mouth and 'peer pressure' can influence a consumer's decision making
- Fairtrade or organic products are an example of a cultural shift in consumer priorities
Psychological Factors
- A brand's image or reputation can influence our perception and turn wants into what feels like, needs
- Markets tyr and influence our loyalty and commitment to the brand
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