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Page 1

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II. PEOPLE IN BUSINESS: I
MPROVI
N G OS

Organisation structure
Organisation structure is the formal and systematic way the management of
a business is organised.

E ach depart
me nt
=
s epar
a t
e org by systems
B uss can
h ave
loads
of
dif
f
de…

Page 2

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o ma n y
layers o gr
eate r o commu nica t
io n
pro blems ,
takes
o n arr
ow
s pa n = tighter controls=
les s special i
sat
ion l
onger
del
eg at
ion o gr
eate r
opp f
o r o…

Page 3

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Matrix Structure: combi
ning
tr
adi
ti
onal
depar
tment
s
Advantages: Disadvantages

o Can hel
p t
o
br eak
dow n
tr
a di
ti
onal
de part
me nt
o Memb ers
of
p r
ojec t
t
eams
ma y
ha ve
div
ided
loyal
ti…

Page 4

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Communicatio Features
n

External Exchange
of
inf
ormati
on bet
w een
a f
ir
m and i
ndivi
dual
s,
groups
and ot
h er
or
g outside
business
Aimed at
ext
ernal
st
akehol
de r
s i
.e.
cust
omers.
By
w ebsi
tes/
adver
ts

Internal…

Page 5

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o Motivates employees ­ hel
p s t
hem f
e el
part
of o Too
ma ny
int
erme di
ari
e s
e.g .
too
ma ny
layer
s

bus o Geographi
cal
dis
tance
o Easier to control and coordinate business o Commu ni
cati
on overl…

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