Analyst Questionnaires


	Analyst Questionnaires
	Advantages Questionnaires are appropriate for large groups of users, or customers, because it would be impractical to interview everybody individually. The same information is gathered from each user and so this makes it easy to compare the results. Sometimes results might be analysed statistically, or for a ‘medium’ sized group then each one would be analysed individually. The questions are planned in advance and so are designed to gather the information required. Questionnaires can also be useful if the analyst has difficulty getting appointment times with users. Honest answers are also more likely to be given on questionnaires if they are anonymous.	Disadvantages Questionnaires are inappropriate for one user or a very small number of users because they do not enable the analyst to find out exactly what the user wants. The respondent to the questionnaire (the user) is restricted to answering just those questions and so the analyst can’t ask the user to elaborate. Questionnaires can appear to be impersonal which may alienate the user(s). Many users may not have the time to complete the questionnaire or just may ‘not be bothered’ meaning that not all questionnaires will be returned.
	Evaluation

Questionnaires are appropriate for large groups of users, or customers, because it would be impractical to interview everybody individually.
The same information is gathered from each user and so this makes it easy to compare the results. Sometimes results might be analysed statistically, or for a ‘medium’ sized group then each one would be analysed individually.
The questions are planned in advance and so are designed to gather the information required.
Questionnaires can also be useful if the analyst has difficulty getting appointment times with users.
Honest answers are also more likely to be given on questionnaires if they are anonymous.

Questionnaires are inappropriate for one user or a very small number of users because they do not enable the analyst to find out exactly what the user wants.
The respondent to the questionnaire (the user) is restricted to answering just those questions and so the analyst can’t ask the user to elaborate.
Questionnaires can appear to be impersonal which may alienate the user(s).
Many users may not have the time to complete the questionnaire or just may ‘not be bothered’ meaning that not all questionnaires will be returned.

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