Operational Decisions (pg 272-273)
- Created by: katieshrmn
- Created on: 11-03-15 14:09
View mindmap
- Chapter 23: Making Operational Decisions
- Operations Management = The process that uses the resources of an organisation to provide the right goods or services for the customer
- Operations Management
- Location of business to suit customers
- The resources used in production
- Managing Capacity Utilisation
- Organising stock control
- Quality of goods
- Customer service
- Working with suppliers
- Using technology
- Operational Targets = The goals or aims of the operations function of the busines
- Unit cost = total cost / units of output
Comments
No comments have yet been made