Unit 12 - Managing People

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  • Created by: Mitesh
  • Created on: 18-01-13 15:58
Levels of Hierachy
Refer to the number of layers of authority within an organisation
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Span of Control
Is the number of subordinated reporting directly to a manager
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Centralisation
places decision making power firmly in the hands of senior power (head office)
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Decentralisation
is the opposite - it give decision- making powers to those at lower levels in the organisation and to employees in the branch offices and other locations.
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Delayering
is the removal of one or more layers of hierarchy from the organisation structure.
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Power
when on person can get another person to do something that otherwise they would not want to do.
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Authority
is a special form of power, in the sense that it gives people the right to give commands which others accept as legitimate.
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Empowerment
is the process of allowing subordinated to have greater control over their working lives by, for example, letting them make many of their own decisions.
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Delegation
is the passing down of authority to a junior employee for a particular task. This is often limited to specific takss and activities; in contrast, empowerment is a more general passing down of power.
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Job Enrichment
is the process of designing jobs containing tasks f varying complexity that allow employees to use their abilities to a greater extent.
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Job enlargement
extends the range of duties associated with a particular job.
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Other cards in this set

Card 2

Front

Span of Control

Back

Is the number of subordinated reporting directly to a manager

Card 3

Front

Centralisation

Back

Preview of the front of card 3

Card 4

Front

Decentralisation

Back

Preview of the front of card 4

Card 5

Front

Delayering

Back

Preview of the front of card 5
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