Our activation email is generated immediately you register. Sometimes email programs will place our activation email in 'spam' or 'junk' folders. Please check these if you don't think you have received the activation email. If you are still stuck, contact us.

Check your exams. Are they all set in the future? Is the year correctly set as 2008? Have you set the date you want to start revising correctly (it must be in the future)? If there are still problems please contact us.

The sliders allow you to proritize your revision for particular exams. This may be a good idea when one or more of your exams doesn't need much revision or when particular exams are really important and/or require lots of revision.

Leaving all sliders in the centre indicates that you want to spend an equal amount of time on revision for all your exams. Moving the slider to the right indicates that you want to spend more time on revision for that exam. Moving the slider to the left shows that you want to spend less time revising for that exam. Moving the slider affects the calculation of revision time for all your exams because the more you spend on one, the less is available to spend on others.

The revision timetable calculator will take your priorities into account when calculating your revision timetable.

Some users of the site will be using Microsoft Office 2007 and the file formats for programs such as 'Word' and 'Powerpoint' will not be compatible with the earlier versions of Microsoft Office that you might be using.

You can download a Compatability Pack from Microsoft which will enable you to open these files.

You can delete resources from your control panel. If you have, for example, started revision cards but not completed them, it would help other users if you deleted those resources. Please help us remove 'junk' from the site.

Start on the left and drag the mouse to the right until you arrive on the number of stars you want to give the resource. Then click.

Sometimes we delete revision cards if no content has been added.We don't want members to get frustrated when they open a card to find no information.

Material on the site is moderated actively and regularly. But it is really helpful if users of the site report inappropriate content or misuse to us.

Please tell us what other aspects of the site you would like help with.