UX Course

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  • Created by: mic1991
  • Created on: 11-06-19 21:53
what is usability?
extent to which a product can be used by SPECIFIED USERS to achieved SPECIFIED GOALS with EFFECTIVENESS, EFFICIENCY and SATISFCATION in specified CONTEXT OF USE
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what is a user experience?
all TANGIBLE and INTANGIBLE ASPECTS of interacting with an organization
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experience thinking
not COMMODITIES, not GOODs, not SERVICES< but EXPERIENCES (think Starbucks, not Coffee)
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Experience lifecycle
Aware - explore - compare - purchase - out of box - set up - operate - maintain - upgrade - recycle
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Innovation Phase
Discovery, Exploration, Incubation
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Strategy Phase
Product Strategy, Customer Needs, User Needs
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Research Exercises
Surveys, Interviews, Ethnography, Focus Groups, Task Analysis, Card Sorting
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Design Phase
Information Design, Interaction Design, Visual Design
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Discovery Elements
Opportunity Scouting, Experience Immersion, Envisioning Road Map
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Exploration Elements
Storyboarding, Feasibility Assessment, Participation Design
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Incubation Elements
Concept Screening, Concept Evauluation, Success Indicators
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Product Strategy Elements
Competitive Analysis, Stakeholder Analysis, Strategy Audit
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Customer Needs Elements
Customer Personas, Experience Mapping, Storyboards
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User Needs Elements
User Personas, Usage Scenarios, Workflow Analysis
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Information Design Elements
Information Architecture, Content Strategy, Content Audit
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Interaction Design Elements
Wireframes, Prototyping, Accessibility
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Visual Design Elements
Conceptual Design, Layouts & Templates, Icon Systems
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Testing Exercises
A/B Testing, Concept Test, Usability Test, Expert Review, Paper Prototype test
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Construction Phase
Experience Specification, Engineering Support, In Market
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Experience Specificiation Elements
Style Guide, UX Design Patterns, UX Specifications
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Engineering Support Elements
Expert Review, Design Support, Usability Support
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In Market Elements
Measuring, Monitoring, Tracking
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Other cards in this set

Card 2

Front

what is a user experience?

Back

all TANGIBLE and INTANGIBLE ASPECTS of interacting with an organization

Card 3

Front

experience thinking

Back

Preview of the front of card 3

Card 4

Front

Experience lifecycle

Back

Preview of the front of card 4

Card 5

Front

Innovation Phase

Back

Preview of the front of card 5
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