Unit 70 - 1&2 Effective decision making & Leadership Styles and Models

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OSSc Objectives,Scope,Success Criteria - Importance for Objectives
Objectives - SMART I= Provides focus for the decision making process, foundation for rational decision making, clarity, reference points
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OSSc Objectives,Scope,Success Criteria - Importance for Scope
Scope - level the decisions are made and who makes them I= Decisions are made by the right people, efficient, decision making is supported by the appropriate level of data
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OSSc Objectives,Scope,Success Criteria - Importance for Success Criteria
Success Criteria - Measures used to determine the best possible option. Relevant and important factors to measure the performance of different options I= Links objectives to the final decision, identifies how each option performs in relation totheOBJ
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How to validate information use in the Decision Making process CA CR CCOS TR
Confirm accuracy - Triangulation, grammer and spelling, evidence + sources. Check Relevance - Purpose, inten audience, date publish. Check Cred of Source - trustworthy,qual contr, author creden. Test Reasonableness - fair, balanced, no COI
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How to address issues that hamper the achievement of targets and quality standards
Cause and effect analysis, team and 1to1 meetings to agree targets, resource allocation, problem solving techniques, staff training, 360 degree appraisals, implementing Quality Management Systems.
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Explain the Difference in the influence of Mangers & Leaders on their teams
Managers - Direct staff in completing tasks, lead through formal authority, focus on control and structure, reactive. Leaders - lead people by example,inspire to covert challenges into opportunites,vision,innovate, persuade ppl to mk changes,trusting
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Leadership styles a p d l-f and their impact a&p
Impact - a = quick decision making, potential increased productivity and quality, staff demoralisation P = employee trust and loyalty, retention, staff completely dependant on leader.
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Leadership styles a p d l-f and their impact d&l-f
D= high job satisfaction, high productivity, encourage C&I, slow decision making process, decisions based on compromise L-F - high job satisfaction and morale, poor definition for managers, potential for low productivity.
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Leadership styles - Contextual Factors
Type of setting (formal or informal), experience and technical expertise of staff, local and organisational culture, type of organisation (size&structure), pressures.
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OSSc Objectives,Scope,Success Criteria - Importance for Scope

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Scope - level the decisions are made and who makes them I= Decisions are made by the right people, efficient, decision making is supported by the appropriate level of data

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OSSc Objectives,Scope,Success Criteria - Importance for Success Criteria

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How to validate information use in the Decision Making process CA CR CCOS TR

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How to address issues that hamper the achievement of targets and quality standards

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