Analyse a managers responsibilities for Planning, Coordinating and Controlling work.
Planning - Types of planning STO SWOT PEST, Coordinating - Identifiying task and activities, resource planning. Controlling Work - Management by objective, benchmarking, implementing PMS, corrective or preventative actions.
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Analyse theories and models of management 1
Frederick Taylor - Time and motion study, rigid rules, scientifically train & teach employees. Henri Fayol - admin management theory - Productivity improves from the top down, six functions of management.
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Analyse theories and models of management Max Weber & Limitations
Max Weber - bureaucracy as the most efficient form of organisation, well defined hierarchical structure, interpersonal relationships based on positions. Limitations and criticisms - narrow application to only quantitati measures, dehumanising workers
Staff Prod. S - reduction, lack of training P -lack of investment in machinery and technology, limited raw materials, under-utilisation of machinery and equipment.
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Relationship between Business Objectives and Performance Measures
BOs - Statements of specific outcomes to be achieved, aligned to the business vision and mission. PMs - qualitative or quantitative ways to define and describe performance, aligned to goals and objectives.
Uses of Management Information Systems in PerformManag
MIS are computerised information processing systems designed to improve the efficiency of business operations and human decision making. - Store and manage performance data, provides information to support performance data.
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Explain the distinction between Outcomes and Outputs
Outcomes - changes to be achieved, hard and soft. Outputs - the result of an activity, services or products offered, linked to objectives
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Other cards in this set
Card 2
Front
Analyse theories and models of management 1
Back
Frederick Taylor - Time and motion study, rigid rules, scientifically train & teach employees. Henri Fayol - admin management theory - Productivity improves from the top down, six functions of management.
Card 3
Front
Analyse theories and models of management Max Weber & Limitations
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