Unit 6

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  • Created by: HK-Hafsa
  • Created on: 17-11-21 12:43
What are the stages of Maslow's hierarchy of needs?
Physiological- Basic Needs e.g. foods, water, shelter
Safety - Security
Social - Natural desires
Esteem - Self-worth, Self-esteem, being valued
Self-actualisation - Know their worth
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What are the factors of Herzberg's theory?
Hygiene factors:
1. Fair pay
2. Relationships
3. Policies

Motivational factors:
1. Growth
2. Career Advancements
3. Meaningful work
4. Recognition
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Taylors Scientific Management theory?
1. Main Motivator is Pay
2. science can increase efficiency
3. Workers should be given 1 task per to master
4. People can be replaced by systems
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Mayo's Human Theory of motivation?
1. Money is not the key motivator
2. Employees should be treated like humans and not robots
3. Considers the individual needs and wellbeing of employees.
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Financial motivators
Remuneration - salary
Performance related pay - additional amount, bonuses
Promotion - Increased wage and additional financial benefits
Fringe Benefits - Ways which employees are going to save money e.g. discounts, benefits
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Non financial motivation?
1. Job rotation
2. Job Enrichment
3. Empowerment and Autonomy
4. Consultation
5. Job Enlargement
6. Team working
7. Flexible Working
8. Training
9. Management Style
10. Employee benefits and perks
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Performance Appraisals?
1. Self-assessment
2. Management by objectives
3. Ratings scale
4. 360 Appraisal
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Stakeholders and shareholders?
Stakeholders are people who have interest in the business and work to increase its performance.
Shareholders are people who have financial share in the business.
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Internal stakeholders and external stakeholders?
Internal: Shareholders, Managers, employees
External: Customers, suppliers, local community, pressure groups, government
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Other cards in this set

Card 2

Front

What are the factors of Herzberg's theory?

Back

Hygiene factors:
1. Fair pay
2. Relationships
3. Policies

Motivational factors:
1. Growth
2. Career Advancements
3. Meaningful work
4. Recognition

Card 3

Front

Taylors Scientific Management theory?

Back

Preview of the front of card 3

Card 4

Front

Mayo's Human Theory of motivation?

Back

Preview of the front of card 4

Card 5

Front

Financial motivators

Back

Preview of the front of card 5
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